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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Excellent service from Burch Motors.

Reviewer

No star rating

Following MOT, John phoned to report original 10 year old BMW battery just needed charging (I'd queried messages which appeared due to little use during Covid lockdown). He also suggested a small weld rather than a more expensive component replacement. All very helpful and excellent service.

Reviewer

No star rating

Dave and John both amazingly helpful. I had a timing chain replacement and several other works. The detailed explanations are fantastic. They always answer the telephone and have really helped me with their already busy schedules. Trustworthy and reliable. Won't be changing anytime soon.

Reviewer

No star rating

Best garage ever. Friendly and informative service.

Reviewer

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Excellent service, very thoughtful and caring.

Reviewer

No star rating

Was amazed at how professional, helpful and courteous Birch Motors were. Dave was great and Covid Safety measures are excellent and make you feel safe. Will be using them in the future and recommending them. John and Dave have set the benchmark for Customer care and quality of Service.

Reviewer

No star rating

Vey courteous and reassuring process from estimate to collection of vehicle on completion. Rates competitive with main dealer.

Reviewer

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Very helpful. Happy to check if you pop in. Always smiling and happy staff.

Reviewer

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Fantastic service. I will only use this garage form now on.

Reviewer

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Asked for help with no appointment. Brilliant as usual. Problem solved efficiently. Staff helpful, genuine and courteous. Highly recommend this company.

Reviewer

No star rating

Excellent service and fair pricing.

Reviewer

No star rating

Burch Motor Works (John) are an exceptional garage, they are a credit to the motor industry. Would highly recommend them, much better than any BMW garage I have used.

Reviewer

No star rating

Excellent service from people who really care and don't just pay service to the term' customer service'. Highly recommend.

Reviewer

No star rating

Dave at reception makes you feel valued as a customer. Very clear explaining car related into a Covid restriction.

Reviewer

No star rating

Usual excellent service. Our son, daughter and friends use Burch due to quality of work.

Reviewer

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I cannot recommend these guys highly enough, very helpful, the attention to detail on the work and updates/information provided was excellent. My car is now running better than it has for a long time and it was cheaper than I was quoted everywhere else I tried. Thank you

Reviewer

No star rating

Always a pleasure to deal with.

Reviewer

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I have used Burch Motor Works for many years. They are always extremely courteous and helpful and their work is excellent, they are the best garage I have ever used!!

Reviewer

No star rating

As always, excellent and very swift service. Burch always go above and beyond. I work for the NHS and they completed the repair so quickly for me. Communications excellent and work completed to a very high standard. Excellent Covid precautions in place.

Reviewer

No star rating

Excellent service as usual. Friendly service. On time answers and questions.