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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Great Service levels as always.

Reviewer

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Staff are polite, welcoming and personable. Work is explained without being patronising. Always reliable and work completed to time given.

Reviewer

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Bright, cheerful customer service. Expert advice and engineering. Excellent outcome. Very satisfied.

Reviewer

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Service is top notch, and there is little point is using a main dealer. John is just as highly effective and more personable. As is Vicky!

Reviewer

No star rating

I have been taking my BMW and my wife's Citroen C1 to John and Vicky at Burch Motors for a few years, and have been impressed by their professional approach. Excellent service and sensible pricing. Would recommend.

Reviewer

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Excellent staff team and customer service is very special.

Reviewer

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This is the second time I have used Burch Motor Works. I was recommended by a friend after suffering poor service for too long from local main dealers. Dave and the servicing team have been brilliant, very helpful and knowledgeable. An absolute pleasure to do business with them.

Reviewer

No star rating

Excellent service as always and much cheaper than a quote from a main dealer.

Reviewer

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Very polite and efficient service.

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For helpful, friendly and efficient help, Dave and his team cannot be faulted. They made me feel they cared and as life is a bit difficult at the moment it was much appreciated.

Reviewer

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Exceptional service.

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Amazing, amazing and amazing. I cannot recommend this garage enough. Excellent value for money and always helpful. The owners and staff are all very helpful. Thanks again for all your hard work.

Reviewer

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Have used Burch for years and won't go anywhere else. Have now moved to Southampton and still drive an hour each way to come to Burch. Jon really knows his stuff and Victoria is great at keeping me up to speed on the work. Price is always fair and never get a hard sell. Can't recommend highly enough.

Reviewer

No star rating

Amazing service as always. Can't recommend this garage enough. Staff always polite and helpful. The garage is always kept clean so you know they are going to take care of your vehicle.

Reviewer

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Once again I can't say how excellent this garage is. The work was completed on time and any advice from the service was explained. Again all the staff were very polite and the garage itself is spotless and professional. Thanks.

Reviewer

No star rating

Helpful and friendly service as always. Excellent, definitely recommend to others.

Reviewer

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The professionalism and customer care from all staff is outstanding. I thoroughly recommend Burch Motor Works.

Reviewer

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I feel like a valued customer when I have contacted them and the staff are extremely helpful and very knowledgeable. The prices quoted by Burch Motor Works are far more reasonable than the main dealership! I will be taking our car to Burch Motor Works in future and I highly recommend them.

Reviewer

No star rating

I had a serious electrical problem with my BMW. Absolutely first class, helpful, friendly, and although busy, they really helped me out at once. I have already booked some future work, and will continue to use them. Prices much better than main dealer.

Reviewer

No star rating

Having had a horrendous time with Marshals (Mini main dealer) I was recommended Burch Garage. I can't thank John and Vicky enough for their dedicated and professional service. I will now not trust anyone else working on my Mini. I can't thank them enough!!