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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

My BMW X3 has been serviced and looked after by Birch Motors since I bought it. The service is second to none and I think better than BMW. Their pricing is very competitive and the standard of work is excellent. All the staff are very knowledgeable and friendly.

Reviewer

No star rating

Took the car in for a recurring fault, electrical issues causing battery drain, parking sensor and alarm faults. The Team at Birch ran detailed diagnostics and went through a rigorous fault finding exercise. All faults correctly identified, and more importantly all economically repaired!

Reviewer

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No complaints, seemingly thorough and transparent.

Reviewer

No star rating

Always helpful, approachable and friendly. Highly knowledgeable, wouldn’t take our BMWs anywhere else.

Reviewer

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Always a great service from Burch, from booking to updates and price of work can't be faulted.

Reviewer

No star rating

Burch go above and beyond for good customer service and they’re a garage I trust to do a good job.

Reviewer

No star rating

We have used this garage for several years. Their expertise and workmanship is second to none. They are there to provide YOU a first class experience, without the unwanted fuss and at a very very competitive cost. I cannot see us ever going to anyone else to have our BMW vehicles serviced.

Reviewer

No star rating

Always polite honest and very good service

Reviewer

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Everything from booking in to collecting my car was 1St class. Many thanks to Johnny and his excellent team

Reviewer

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Excellent. I've now been using them for over 10 years.

Reviewer

No star rating

First class service from the first contact. I was kept informed and told what would happen and how much at every stage. Well done all

Reviewer

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Always a pleasure to enter the foyer & be greeted by extremely friendly, courteous & efficient staff.

Reviewer

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Advice given about replacement windscreen wiper blades, I chose the BMW mblades although very expensive. They were promptly fitted for me and are proving good so far.

Reviewer

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As usual excellent friendly and professional service.

Reviewer

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Burch motor works in depth knowledge of my BMW was second to none. I totally feel at ease knowing my vehicle is being looked after by highly trained mechanics and NOT paying main dealer prices. I highly recommend them.

Reviewer

No star rating

Superb staff, very knowledgeable and courteous. Why would you go anywhere else to get your BMW serviced👍👍

Reviewer

No star rating

Great service and friendly staff

Reviewer

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Absolutely outstanding service from Ron and Nikki. Been looking after my car for years, and have never been able to fault their service.

Reviewer

No star rating

I was kept very well informed about my car, even though it needed some extra care and attention. Very Happy

Reviewer

No star rating

Always helpful, knowledgeable and ready to please