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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Great garage , knowledgeable about minis . Friendly staff and honest with information

Reviewer

No star rating

The best I've used for a very long time. EXCELLENT IN ALL PARTS.

Reviewer

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Very friendly and helpful staff, incredibly knowledgeable on vehicle and professional and logical attitude towards fault finding. Transparent findings and clear paperwork. Good value for level of service received - absolutely our go-to garage for our BMW

Reviewer

No star rating

I have been using Burch for over 10 years and even though I have moved out of the area, they are still the ones I trust with my 35 year old BMW. Their quotes are always accurate and their communication (if there is any additional work required) is clear and well explained.

Reviewer

No star rating

Excellent service

Reviewer

No star rating

The most helpful, honest and friendly garage ever. I have used Burch Motors previously for a service and therefore used them, without hesitation, for the MOT when it became due. The standard of work is excellent, and nothing is a drama. Drop off and pick up easy. Lot's of helpful advice.

Reviewer

No star rating

Very friendly and polite staff. Clean and modern workshop. Felt my car was in good hands. Will definitely use again and recommend to others.

Reviewer

No star rating

So glad I have found an approved independent BMW specialist practically on my doorstep. Having been very unhappy with the main service dealers for a very long time this experience has been a breath of fresh air. Great pricing & exceptional customer service from the initial call to completion.

Reviewer

No star rating

Honest, brilliant service, with advice and help if needed. No upsell, no unnecessary expense. I think owners of BMW and Mini are lucky to have specialist garage like Burch Motors Work and do not be tide up with main dealers and milked by them as I have experienced myself.

Reviewer

No star rating

My car developed an issue that meant the engine warning light was activated just as the MOT was due, an MOT failure. The team at Burch Motor Works managed to rectify the problem and MOT the car in the same day, taking all the stress away from me. The level of service they provide is 2nd to none

Reviewer

No star rating

Burch have always been very helpful and knowledgeable whenever I have contacted them about my vehicle.

Reviewer

No star rating

we have been using Burch Motors since moving to the area in 2020. The staff are delightful and always friendly and professional, nothing is too much trouble.

Reviewer

No star rating

Dave & Vicky have always provided an excellent service, and work is completed to a very high standard no hesitation in recommending.

Reviewer

No star rating

As usual excellent friendly service, went above and beyond to help.

Reviewer

No star rating

Always friendly informative service.

Reviewer

No star rating

Always first class service with this garage.

Reviewer

No star rating

Burch Motors saved me £500+ by sourcing/fitting 2nd hand wing mirror parts in Oct. Two days later an unrelated ABS warning appeared then disappeared overnight: back to Burch; no live faults found; software updated; I was confident I'd received best possible advice from real experts (all's still OK).

Reviewer

No star rating

I wouldn't take my precious vehicle anywhere else!

Reviewer

No star rating

Dave is truly amazing and fantastic wonderful customer service friendly engaging hundred percent happy with everything!

Reviewer

No star rating

Always excellent service, very friendly & helpful, nothing too much trouble.