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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

As always, they go the extra mile. We were unable to get the car to them at the agreed date so they helped us out by shifting things around a bit. Prices considerably less than main dealer. Highly recommended

Reviewer

No star rating

I would recommend Burch Motor Works to anyone who has a mini or BMW; they are in a class of their own.

Reviewer

No star rating

Excellent communication throughout process.

Reviewer

No star rating

Very high standards and excellent staff. Any issues I’m informed straight via phone call and solved straight away. Highly recommend John

Reviewer

No star rating

Always use this garage, very friendly, honest and trustworthy

Reviewer

No star rating

Both our cars are maintained by Burch. We have always been delighted with their work, and advice. We would thoroughly recommend them.

Reviewer

No star rating

We have both our cars looked after by Burch Motors and have never been anything other than 100% satisfied with their work, helpfulness and general friendly approach to all they do. A pleasure to deal with.

Reviewer

No star rating

Fantastic work as always and great communication throughout.

Reviewer

No star rating

Always friendly and highly professional. I have used the garage since they opened in c.2013. I particularly appreciate the use of itemised estimates as my car is 23 years old and a keeper!

Reviewer

No star rating

Really helpful staff both reception and mechanics. Friendly and honest. Previous garage I visited told me I needed my bushes doing but when looked at by Burch Motors they said it was an advisory on MOT but doesn't need doing for a good 1 to 2 years and to not waste my money doing it yet.

Reviewer

No star rating

Great service and communication throughout, ran rings round the local BMW dealerships (which I appreciate is saying much) But the service and quality of work was excellent 👍

Reviewer

No star rating

Fantastic service from everyone at Burch Motors.

Reviewer

No star rating

Very helpful staff, help my wife through the process as I had been blue lighted into hospital the day my vehicle was due into the garage.

Reviewer

No star rating

Great service, very trusting. Nice team to work with and good communications.

Reviewer

No star rating

Substantially better value and better service than the local dealer. Booking in was easy, super friendly and genuine when I dropped the car off and excellent value for money. Dave couldn’t have been more helpful. Marshall’s could learn a lot! I’ll be back for my Mini and any future needs in my BMW.

Reviewer

No star rating

Best place I have ever been to. Lovely people, honest and a really good experience. I actually have to take a ferry to get to them and it is worth the effort>

Reviewer

No star rating

A frequent user of this workshop. A significant improvement over the communication and general quality of service over my main dealership which had deteriorated over recent years. A specialised workshop with a small dedicated team is a huge plus for me.

Reviewer

No star rating

Used them three times now, always excellent service. All found the staff very knowledgeable and helpful.

Reviewer

No star rating

Totally committed to Burch Motors. The staff are incredibly knowledgeable, efficient and genuinely kind. I am never disappointed with the work undertaken or the price, which I feel is very competitive. I would recommend them wholeheartedly, they are a great team.

Reviewer

No star rating

Always a high standard of service and couldn’t be more helpful.