Burch Motor Works reviews

Very satisfied

Cannot fault Burch Motor Works Ltd, excellent customer service and first rate mechanical expertise. Nothing is too much trouble, kept informed for status, costs, timings etc. throughout each visit to the garage. Wouldn't go anywhere else!

Excellent communication and customer service from the initial booking to car collection. First class car service and my vehicle was ready on time, to expected budget, safely parked pending collection and spotlessly clean

Smart, knowledgeable and pleasant staff, Excellent clean and tidy premises. Car in for MOT and some routine maintenance. First class communications regarding subsequent car MOT failure and anticipated programme to rectify defect. After repair all MOT findings clearly explained to me. Many thanks.

They are brilliant, communicate well, know their stuff and have all the kit to solve a car problem

Amazing garage, work completed the same day All staff are helpful & very polite Would not go anywhere else

Always great service and good advice

Great experience both using booking system and getting work completed. Notified as soon as job done. Good communication throughout

Burch Motor works are just brilliant. Would not take my car anywhere else. Diagnosed the problem quickly and professionally. Fixed the issues and kept me informed. I trust them completely.

Excellent BMW specialist garage. Always first class service at affordable prices.

I have had my X3 serviced and maintained by Burch Motors since early 2022. They are by a long way the best garage I have ever dealt with and other customers say the same. Customer interaction is first class and the quality of the work is unsurpassed.

Very knowledgeable and helpful throughout, and a much nicer experience overall than a BMW main dealer

Burch Motors went above and beyond to give me the best service possible. I trust their judgement and advice and I wouldn’t go anywhere else. As a family run company, good customer relations and communication are paramount to them. They are also very kind people.

I've always been very happy with the garage and the team are always very helpful and informative. Couldn't recommend them enough.

Excellent and extremely helpful and professional customer service. Excellent quality of work. Would recommend without hesitation.

Great service as usual no surprises happy customer booked next year

Excellant, very professional set up backed with genuine friendly staff

Excellent service as always

After a really bad experience with another garage, I was relieved to finally find a team I could trust. The staff were professional, honest, and kept me informed throughout the process. Dave and Shaun in particular, were fantastic. Highly recommend. Will definitely be returning in future.

Prompt attention and the car was ready earlier than planned which was ideal!