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Burch Motor Works reviews

Christchurch, South West

5.0 / 5 1,373 reviews

Remapping rank 33 in GB

Customer reviews

Experiences shared by customers of Burch Motor Works.

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We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Burch Motor Works have carried out servicing on my Mini Countryman Cooper for several years now following disappointing customer care I received from my local BMW Mini dealership. I thoroughly recommend Burch MW based upon their positive & friendly attitude. All work is quoted up front too.

Reviewer

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They just know what they are doing which us very refreshing

Reviewer

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Fantastic service, problem diagnosed and resolved with updates provided at each stage. Massive thank you to Dave, Vicky & John.

Reviewer

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I am very satisfied with the service. The team was professional, helpful and kept me informed throughout. The work on my BMW 1 Series 2008 was completed to a high standard and the car runs perfectly. I would definitely recommend this garage.

Reviewer

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Very friendly and knowledgeable with the service on my MINI Clubman. Thanks Roger.

Reviewer

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Everyone at Burch is always a pleasure to deal with.

Reviewer

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Have used Burch before recently returned as have new BMW had a problem with washer jets , car under warranty popped in spoke to Dave explained situation , and he was very helpful car booked in few days later , I had a text and car ready and the bill paid via garage bought car from 5 ⭐ thanks👍😊

Reviewer

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Very good service i was kept informed of what was happening and they repaired my car quickly and did a great job

Reviewer

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Needed replacement wiring and rear light housing as my earth had melted which made my light stop working all together, got recommended the garage, so got a quote which was really great value for money so was a no brainer and it was a quick turnaround from dropping the car. Definitely will come back.

Reviewer

No star rating

Hi Jon carried out an auto transmission serviced on my BMW 330d 2007 last year 2025. I recently discovered that the transmission had been leaking, an issue other customers had also experienced. Jon replaced the sump without question and arranged for collection and delivery of my car. Superb service.

Reviewer

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Our 24 year old mini was MOT'd by Burch Motors. As expected for a car of this age there were a few advisories. Dave on reception was familiar with all items mentioned on the Pass Certificate and, as usual, gave me clear explanations - all part of the excellent service that I know I can count on.

Reviewer

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Excellent service and amazing staff

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The staff were so politeful and understanding of my problem. I will definitely use yourselves future servicing

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Always helpful, prompt excellent service, everything explained and quantified. Cannot praise enough.

Reviewer

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Another great service from the Burch BMW Team.

Reviewer

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They are so good. Wouldn’t even think if going anywhere else, as I know they simply the best.

Reviewer

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Excellent service delivered from a friendly team.

Reviewer

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Burch Motors have serviced my BMWX2 since it was new 8 years ago. I have to travel 8 miles to get to the garage but I always think the journey is worthwhile as the people are good to deal with and I am pleased with the help and standard of service.

Reviewer

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Best garage on the South Coast. Fantastic service

Reviewer

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Very pleased, they kept in touch through the day with updates and what damage they discovered needed work. Gave me the choice to continue or stop, and got it all done in one day in time for me to pick up the car at the end of the day.