Another car through the same garage. The Tucson pulls up hills without the strain, and the fuel economy on a run has improved. They followed up by phone and told me to come back if anything felt off.
Llandow Tuning
Cowbridge, Wales
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Experiences shared by customers of Llandow Tuning.
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Not the first car, and it will not be the last. The Leon pulls up the hill in a higher gear, the fuel economy is healthy, and they rang to make sure the first week had gone well.
Not my first visit. The Qashqai pulls up the hill with the boot full, and the fuel economy is at least as good as before. They texted a week later to check in.
This is the third time I have used them. A Corsa years ago, then the wife's Audi, and now the Passat I do the miles in. Pulling up the hill out of the valley used to mean planning the gear in advance. The car just goes now. Fuel economy was the part I was wary of, and on the motorway it has gone the right way. After the first fortnight I thought it was holding onto a gear a little long, so I rang. They had a slot two days later, made a small change, and rang me that evening to ask how the drive home felt. I have not needed them since, but I know the aftersale support is there, which is why the next one is already going to them.
Third vehicle I have taken to them. The Ranger pulls the trailer up the hill far more cleanly, and the fuel economy when it is empty is no worse. They followed up after the first towing trip.
Back again with another car, which says enough. The Octavia pulls strongly up hills and the fuel economy on my commute is up a little. They emailed a fortnight later to ask how it was behaving.
I had the old Passat remapped with them back in 2016 and took the newer one in as soon as I bought it. Same garage, same straight answers. The long pull up the bypass used to need a downchange and now it sits in gear and climbs. On a run to see family the fuel economy is better than the old car managed, even with the extra go. I noticed a flat spot after a fortnight of short trips and mentioned it when I rang. They booked me back in, had another look, and it has been right ever since. You do not get that kind of aftersale support everywhere.
Not the first car I have taken there. The Tiguan pulls up the hill without changing down, and the fuel economy on the school run has held up. They called the week after to check I was happy.
This is not the first car I have trusted them with. The company van was done in 2017 and this Mondeo went in the week after I collected it. Fully loaded it used to die away on the hill coming home, and now it keeps its speed. I keep an eye on the fuel economy because of the miles I do, and it has improved on the trunk roads rather than gone backwards. About a month later a warning light came on after a wet week. I rang the garage, they knew the car straight away, and they had a look the same week. Nothing to do with the remap, and they would not take anything for the check. That aftersale support is the reason the next one will go there too.
I have been taking cars to this garage for years. They did a Fiesta for my daughter and a Transit for the business, and this time it was the Audi A4. The hill up to the dual carriageway is the one I notice. It used to change down every time and now it pulls through in a higher gear. Fuel economy on the motorway has not suffered. If anything the car is using less when I am just cruising. I had a question about running it gently for the first tank and they talked me through it on the phone, then rang again after the weekend to see how the first long trip went. Proper aftersale support, and not something I have to chase.
This is the second car I have taken to the garage. They did the van three years ago and I went back with the Insignia because that one has been spot on ever since. It used to hunt for a lower gear on the hill out of the village and now it just pulls. My commute is mostly steady miles and the fuel economy has crept up as well, which I was not banking on. A week later I mailed them about a slight hesitation when the engine was cold. They rang back that afternoon, had me in the next morning, and made a small change to the file at no extra cost. That sort of aftersale support is why I will not take the next one anywhere else.
I took my husband's Golf there last year and went back with the Kuga. It pulls up the hill by the estate without labouring, and the fuel economy on the motorway is a pleasant surprise. Their aftersale support was a phone call a few days later, just to make sure the car felt right.